What should an inspector do if a vehicle fails the emissions test?

When a vehicle fails the emissions test, it is essential for the inspector to provide the customer with the Vehicle Inspection Report (VIR) and Repair Data Form. This documentation serves vital purposes. First, the VIR details the results of the emissions test, informing the vehicle owner of the specific emissions issues detected during the inspection. It outlines what repairs may be necessary for the vehicle to pass a future emissions test.

Additionally, the Repair Data Form helps the customer understand what steps they need to take next in terms of repairs or further diagnostic checks. It can also indicate the options available for repair facilities, encouraging the owner to make informed decisions on remedying the emissions issues.

Providing this information is not just about good customer service; it also ensures compliance with regulations governing emissions testing. It guides the vehicle owner on the necessary actions to rectify any problems, which is crucial for reducing air pollution and aligns with the goals of emissions testing programs.